Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

What information do we collect?

We may collect, store and use the following kinds of personal data:

Information about your computer and your visits to and use of our website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views,
Information relating to any transactions carried out between you and us on or in relation to this website, Information that you provide to us for the purpose of registering with us (including your name, user name and password and email address, Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletter, Any information that you choose to send to us.

Website analytics

We use Google Analytics to monitor and analyse website usage and make improvements to the site. Google Analytics collects statistical information about website use by using javascript and cookies. This information is stored on Google’s servers and is only used in aggregate form to track trends and habits. It is not used to monitor the browsing habits of individuals.

If you do not want Google Analytics to track your website usage you can install a browser plugin: Google Analytics Opt-out Browser Add-on.

Google’s Privacy Policy is available at: www.google.com/privacypolicy.html

Cookies

We use cookies on our website. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the site.

The website sets a ‘session cookie’ that is used to monitor visitor numbers and manage the session for logged-in users. It is also used to remember your preference for font size and text colour. The cookie is discarded when you leave the site.

Google Analytics also sets a number of cookies that are used to collect anonymous usage statistics: Cookies set by Google Analytics. By using this website you agree that we can place these types of cookies on your computer.

You can change your settings to block cookies. However, you may find that this has a negative impact on the usability of many websites. In the case of our website it will mean that you will be unable to use the accessibility settings to change the font size and text colour.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in the Privacy Policy or in the relevant parts of the website.

We may use your personal information to:

  • Administer the website.
  • Improve your browsing experience by personalising the website.
  • Enable your use of the services available on the website.
  • Send you general, non-marketing communications.
  • Send you email notifications which you have specifically requested.
  • Send you our newsletter and other ‘marketing’ communications relating to our business which we think may be of interest to you.
  • Deal with enquiries or complaints by you or about you relating to our website.
  • You can inform us at any time if you no longer wish to receive marketing communications.

Other disclosures

In addition to the disclosures which are reasonably necessary for the purposes identified elsewhere in this Privacy Policy, we may disclose information about you:

To the extent that we are required to do so by law,
In connection with any legal proceedings or prospective legal proceedings
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information, however, data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Policy amendments

We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are aware of any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently £10).

You may instruct us not to process your personal data for marketing purposes by contacting us at any time.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information we hold about you needs to be corrected or updated.

Contact

If you have any questions about this Privacy policy or our treatment of your personal data, please contact us using the ‘contact us’ form on the home page of our website.